We’re Here to Help
Questions about sustainable travel? Need help choosing the right Paravel luggage? Our team is ready to assist.
Let’s Make Your Travel Better
At Paravel, we believe great travel starts with the right gear and genuine support. Whether you’re selecting your first sustainable suitcase, have questions about our recycled materials, or need guidance on caring for your Paravel luggage, we’re here to help.
Our team knows our products inside and out because we use them ourselves. We’re travelers, sustainability advocates, and people who genuinely care about making your journey better. Send us a message, and we’ll get back to you with thoughtful, helpful answers.
We typically respond within 1-2 business days, and we’re always happy to discuss our commitment to carbon-neutral travel, our use of recycled materials, or help you find the perfect Paravel piece for your adventures.
Reach Our Team
Email Us
Our Office
Paravel Luggage
2847 Market Street
Suite 320
Denver, CO 80202
United States
Response Time
Our sustainability-focused team typically responds within 1-2 business days. We read every message personally.
Send Us a Message
Fill out the form below and we’ll get back to you soon. Let us know how we can help with your sustainable travel needs.
Quick Answers
We craft every Paravel piece using recycled materials, including post-consumer recycled polycarbonate and recycled zippers. Our fabric is made from upcycled plastic bottles, and we’ve eliminated virgin plastics from our entire production process. We’re committed to creating beautiful, durable luggage that’s kind to our planet.
Clean your Paravel suitcase with a damp cloth and mild soap. For tougher stains, use a gentle cleaner designed for polycarbonate materials. Store your luggage in a cool, dry place when not traveling. Our recycled materials are incredibly durable and designed to last for years with minimal maintenance.
Every Paravel order ships carbon-neutral. We offset 100% of the emissions from shipping and delivery through verified carbon offset programs. This means your sustainable luggage arrives with zero net carbon impact, aligning with our mission to make travel better for the planet.
Our Aviator Carry-On works perfectly for 3-5 day trips and fits in most overhead bins. The Aviator Grand offers more space for week-long adventures. For checked luggage, the Aviator Grand Checked handles extended trips beautifully. Email us at hello@paravel-luggage.com with your travel details, and we’ll help you choose.
Yes. We stand behind our sustainable luggage with a comprehensive warranty covering manufacturing defects. We build every Paravel piece to last, using premium recycled materials and quality craftsmanship. If you experience any issues, reach out to our team and we’ll make it right.
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